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JPT BEARINGS CO., LTD
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JPT customer service: Meet the needs of customers is important. The products sold by JPT are all according to  "product quality tracking system" to the greatest extent to meet the needs of users.


1.Pre-sales service

1) Irregular introduce or inform"JPT" production and the quality to the users.

2) Provide users with bearing technology lectures, including the use and maintenance of the bearing, bearing assembly, bearing products' using features etc. technical issues.

3) JPT service hotline to answer various questions and problems about bearing.

4.JPT new customers will be entry into database, so JPT can perform tracking system.

5) New users, within a week of receiving goods, JPT sales Dep. will contact customer, inquiry about the arrival of the goods inspection, including product quality whether can meet customer needs, the mode of transportation, packing and other requirements of the clients.

6) Every new development of new products, which requires people's arrival with goods, introduce products to the user and help the users to install, introduce the use method and technical requirements.

2.After-sales service

1) The consumers will be provided a 7*24 hours after service.


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